DoorDash as a company is fantastic, this role is terrible however. - Merchant Experience Partner DoorDash Employee Review

1.0
Mar 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, Equity thats paid out every quarter, gym membership and free DashPass.

Cons

This role is completely different than what we were told upon signing up. We were told this would be no phones and yet we are on the phones most of the day at this point. It's obvious that upper management doesn't listen to us because they always add on more responsibilities and never take any away. It is clear that we are only looked at as a metric and not real people. Anytime there is any major backlash on something they want to roll out, they either have no clue how to answer the questions we ask or they say its "rolled out to early" only to bring it back at a later time. I have worked other positions in DoorDash and loved them and the work life balance, but this team is obviously so mismanaged and they expect you to work way more than the 40 hours a week to complete your tasks.

Explore other reviews about DoorDash

5.0
Jul 16, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

it is a good side gig

Cons

capped on amount of money

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- The company offers comprehensive benefits and is very well-established and professionally run. - The entire process is very standardized. Whenever there are questions or approvals needed, the response time is very fast. - The office environment is great.

Cons

- Extremely toxic culture on certain teams. Working late is basically expected, and if you are not constantly online or putting in extra hours, you may be labeled as “not committed” or “not proactive enough.” There is a lot of pressure to perform being busy rather than actually being effective. - Reorgs happen constantly, and every manager change feels like a warning sign. If you get moved onto a new manager’s team through a reorg and you are not one of “their people,” good luck. They may never fully trust you and can make your life miserable until you eventually leave or get pushed out. - Leadership is incredibly political. There is a lot of sucking up, favoritism, and clique behavior. Being good at your job is not always enough. I have seen capable people get pushed out very suddenly because they did not have the right relationship with leadership, while people with weak skills but strong political instincts and good “talking skills” continue to get rewarded. - Terrible environment for early-career employees. There is basically no real training, and very little patience for junior employees who are still learning. You are expected to figure everything out on your own, but at the same time, you may still be criticized for not already knowing things nobody ever taught you.

See reviews by: Helpful|Rating|Date|All