App full of issues that can cost # of my deliveries - Anonymous employee DoorDash Employee Review

2.0
Apr 8, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Freedom to work wen u want

Cons

Pay and their app for drivers freezes at critical times for long amounts of time repeatedly over and over on an 8 hour shift. Because of an app based not driver with a phone currently at fully bars 5g reception and when i try to report it and see if they found a fix they offer the same dumb everyone already knows to try solution of restarting the app and phone to fix it which i told them fails it continues for 10 minutes or more not allowing me to access an order or the app at all which happened a number of times each time lasted a month or so each of the 4 or 5 time periods this happened to me. This didnt even give me, the driver, a chance to try and earn the needed # of delivery orders to make still very poor pay considering gas and car repair.

Explore other reviews about DoorDash

5.0
Jul 16, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

it is a good side gig

Cons

capped on amount of money

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- The company offers comprehensive benefits and is very well-established and professionally run. - The entire process is very standardized. Whenever there are questions or approvals needed, the response time is very fast. - The office environment is great.

Cons

- Extremely toxic culture on certain teams. Working late is basically expected, and if you are not constantly online or putting in extra hours, you may be labeled as “not committed” or “not proactive enough.” There is a lot of pressure to perform being busy rather than actually being effective. - Reorgs happen constantly, and every manager change feels like a warning sign. If you get moved onto a new manager’s team through a reorg and you are not one of “their people,” good luck. They may never fully trust you and can make your life miserable until you eventually leave or get pushed out. - Leadership is incredibly political. There is a lot of sucking up, favoritism, and clique behavior. Being good at your job is not always enough. I have seen capable people get pushed out very suddenly because they did not have the right relationship with leadership, while people with weak skills but strong political instincts and good “talking skills” continue to get rewarded. - Terrible environment for early-career employees. There is basically no real training, and very little patience for junior employees who are still learning. You are expected to figure everything out on your own, but at the same time, you may still be criticized for not already knowing things nobody ever taught you.

See reviews by: Helpful|Rating|Date|All