Support Escalation Specialist - Anonymous employee DoorDash Employee Review

5.0
Dec 2, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really supportive team, work goes by very quickly. You feel important and valued here. The position is challenging, ever changing, and has potential for growth. The environment is non-intimidating, understanding, and fun. You will really know your team and look forward to going to work. It really has a family feeling. You get a lot of authority and get to take charge on matters which is very refreshing.

Cons

Amazing benefits,but wages could be significantly higher

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- great healthcare - great recruiting leadership - great compensation

Cons

- limited promotion opportunities - layoffs due to struggling economy

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You make tips and get to shop at a lot of stores. More areas are open for delivery. You don't go far and have specific zones, like cities, you stay in usually. They give you a special tier of being a Dasher when you're doing the best deliveries, they're called tiers from silver to gold to platinum. Platinum gives you the dash now button allowing you to dash whenever.

Cons

Sometimes the delivery will get marked as if you didn't deliver the item and it gets put on you. There's sometimes drastic waits between orders. The restaurant may be closed or out of the thing the customer ordered. You can't decline order or else the acceptance rating goes down and you'll lose the certain requirements to be a higher tier driver.

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