People Leave the Culture, Not the Medicine - Client Services DoveLewis Employee Review

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the best part of working here. The medical staff are incredibly skilled, compassionate, and generous with their knowledge. If you're eager to learn, you'll gain invaluable experience and witness exceptional medicine every day. The employee discount on emergency and specialty veterinary services is also meaningful, and the benefits include free mental health care, which is a huge plus.

Cons

Emergency medicine is inherently demanding, and moral distress is part of the job. Unfortunately, the challenges at DoveLewis extend far beyond the nature of the work. In my experience, the culture created by upper management is the primary reason for their high turnover. Over six years, I watched many talented, dedicated coworkers depart after feeling unsupported, singled out, or dismissed. Favoritism was evident, and employees outside a small inner circle often felt they had little psychological safety or ability to advocate for themselves. I also personally witnessed instances of racist and ableist behavior from management, which was deeply disappointing. Management frequently operated through fear rather than support, creating a workplace where employees felt undervalued instead of empowered. In a profession already plagued by burnout and compassion fatigue, this leadership approach only made those challenges worse. Moving between departments was also surprisingly difficult for an organization that promotes itself as a teaching hospital. Compensation is on the lower end of industry standards and is difficult to live on in Portland. Health and dental insurance are solid, but they do not offset the workplace culture. By the time I left, the chronic migraines and IBS symptoms I had developed while working there improved dramatically. While that's only my personal experience, it reinforced how much the work environment had affected my overall well-being.

Explore other reviews about DoveLewis

5.0
Sep 2, 2023
Recommend
CEO approval
Business Outlook

Pros

So many caring employees and community programs like Blood Bank and Strays & Wildlife

Cons

Parking can be difficult. Work can be emotionally draining because of scared or upset customers.

1
2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Education and quality on floor staff- that’s literally it

Cons

Management is a joke. One person in particular is allowed to do whatever they please and will never have to take accountability. For way too many years, she has continued to fire or write up people who question her or try to stand up for themselves. MULTIPLE employees have built cases against her with EVIDENCE and have presenting it to management- immediately leading to excuses for this manager and somehow a write up or termination for the employee. Fired someone who had a health issue that caused them to be five minutes late sometimes, fired someone who had a doctors note for experiencing an emergency on the ER floor and needing to leave, fired someone for calling out on a snow day when they felt unsafe (about 15 other people called out, no one else got fired), prevents growth for people who does kiss up to her. This place is a joke

1
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