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      DraftKings

      Engaged Employer

      DraftKings reviews

      Stay away - IT Support DraftKings Employee Review

      3.0
      Jul 21, 2022
      It support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food and drinks in offices Good health benefits Exposure to a lot of systems that are good for building your IT career

      Cons

      No work from home, even hybrid options Unwilling to hire more staff and pay them competitively for the IT support role. Huge ticket queues because of this but told we had enough staff, we just need to do more You'll won't get a promotion for years and you may be promised something that never comes Pay between team members is all over the place and they pay newer employees significantly more than older employees.

      avatar
      DraftKings Response
      3y
      Thank you for taking the time to leave candid and constructive feedback. While we do our best to accommodate everyone to have a flexible work environment, some roles require a physical presence in the office. We're sorry to hear about the lack of support - DraftKings certainly prioritizes career growth and a healthy work-life balance, so we will bring these concerns to leadership. As the business grows, we will continue to work with the organization to evaluate compensation and career development tools.

      Explore other reviews about DraftKings

      5.0
      Jun 12, 2026
      Senior ml engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people in the team very helpful

      Cons

      My rating is 5 out 5

      2.0
      May 28, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros about this place is that if you want a quiet area to work when you do work there out of 3 days out of the week that they have you work there. At least that's what it was when I worked there I don't know if they've changed it. Then you work 2 days at home. It's very quiet. Most the time there is nobody there. They will train you and help you but you will eventually have to be able to do it on your own.

      Cons

      If you switch over to departments don't depend on the company keeping you. If you mess up. The company was literally going through a buyout with the lottery company when I was working there and everything was crashing. So I got let go because there were a lot of errors and the system that they upgraded to was worse than the one that we worked on. So basically if anything happens with the systems just make sure that you know what you're doing and that you catch up on everything.

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