Low pay - CX Associate DraftKings Employee Review

3.0
Feb 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Cool culture, brand new office coming soon

Cons

Low pay, no organization plans

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DraftKings Response
3y
Thank you for taking the time to provide us with feedback. We're happy to hear that you enjoy the culture at DraftKings, and we're also excited about the new office. The Customer Experience team is a great way to start your career at DraftKings, as there are opportunities to grow within the organization. Regarding compensation, leadership will continue to evaluate the market to ensure that DraftKings remains competitive with our pay and benefits.

Explore other reviews about DraftKings

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture! Strong leadership and management

Cons

Not much to say about cons!

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros about this place is that if you want a quiet area to work when you do work there out of 3 days out of the week that they have you work there. At least that's what it was when I worked there I don't know if they've changed it. Then you work 2 days at home. It's very quiet. Most the time there is nobody there. They will train you and help you but you will eventually have to be able to do it on your own.

Cons

If you switch over to departments don't depend on the company keeping you. If you mess up. The company was literally going through a buyout with the lottery company when I was working there and everything was crashing. So I got let go because there were a lot of errors and the system that they upgraded to was worse than the one that we worked on. So basically if anything happens with the systems just make sure that you know what you're doing and that you catch up on everything.

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