Atrocious from start to finish. - Marketplace Manager DraftKings Employee Review

1.0
Nov 2, 2023
Recommend
CEO approval
Business Outlook

Pros

I enjoyed working in sports and for a recognizable brand.

Cons

Whenever I read a negative Glassdoor review, my default reaction is that I’m only hearing one side of the story, and that this might be coming from a really troublesome employee. I’m here to say: I’ve had a lot of jobs in my life. I’ve been promoted often and valued at precious companies. DraftKings was just an all-around terrible experience for me. I will say that, like most jobs, the experience is heavily dependent on your manager. My manager was everything that I’ve been trained my whole career NOT to be. He required an immediate response anytime he ever sent a Slack message. Even if you are on a call with someone. This led to a culture of people on the team constantly distracted during meetings because half the time was spent chatting. During 1:1 video calls, our dynamic was fine. But he would wait until we were chatting on Slack to send me dissertations as to why he was disappointed in me. “Disappointed” was his favorite word. A colleague that also reported to him, would follow his lead and send extremely aggressive attacking messages to me and others in Slack about once a month. And then the next day, act like nothing happened. When I asked my manager to talk to her about the unprofessionalism, he would always say that he saw nothing wrong with her behavior. Eventually, I had a conversation with HR because I was full of anxiety and quite miserable. HR repeatedly asked me to talk to my manager’s manager, something I was not comfortable with. I felt like this would put me in a bad light, but she insisted I should reach out. Before I reached out, his manager reached out to me, meaning that the HR person took it upon herself to make this conversation happen. Fortunately, it was a good chat, and was followed by a couple of good chats with my manager. Things were actually better than they’d ever been. 6 weeks later, I was laid off. No one else in the department was. Just me. It’s hard to believe that this was not retaliation. In my “you are being laid off” conversation, I was told that my severance would be 4 weeks pay, I would keep my insurance through the end of the next month (about 5.5 weeks) and then DK would pay for COBRA coverage for the following month. Reality: I was given 2 weeks severance. When I asked about this, I was told “oh you must have confused 4 weeks with how long your insurance was going to remain in place.” Then my insurance was cut off after 8 days. They eventually fixed that, but my son goes to full time therapy in place of school, and he had to be home for two days, while I was in the midst of final interviews for a new job. And then when COBRA was supposed to kick in, guess what happened? Nothing! I called COBRA, and they said that the employer had not paid for coverage yet. So again, my son had to stay home for 2 days while I was in the midst of interviews and not alternative child care. Awful experience as an employee. Awful experience even after I was gone. I was so excited about getting this job and was determined to make it work instead of just running away when things got difficult, but for the rest of my life, I will speak of DraftKings as 9 months of pure hell.

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DraftKings Response
2y
Thank you for taking the time to share your experience at DraftKings. We genuinely appreciate your candor, and we're truly sorry to hear that your time with us did not meet your expectations. We understand the impact a manager can have on one's experience in the workplace, and we regret that your interactions were less than positive. We take feedback of this nature regarding the communication style and managerial approach that you experienced seriously. We continuously strive to create an environment where employees feel supported, respected, and valued. Regarding the issues you wrote about during your departure, we apologize for any miscommunication and inconvenience caused during the transition period. This falls short of the standards we aim to uphold for our departing team members, and we're always working to ensure smooth transitions. Your experience matters and your feedback will help us shape a better environment for every team member.

Explore other reviews about DraftKings

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people in the team very helpful

Cons

My rating is 5 out 5

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros about this place is that if you want a quiet area to work when you do work there out of 3 days out of the week that they have you work there. At least that's what it was when I worked there I don't know if they've changed it. Then you work 2 days at home. It's very quiet. Most the time there is nobody there. They will train you and help you but you will eventually have to be able to do it on your own.

Cons

If you switch over to departments don't depend on the company keeping you. If you mess up. The company was literally going through a buyout with the lottery company when I was working there and everything was crashing. So I got let go because there were a lot of errors and the system that they upgraded to was worse than the one that we worked on. So basically if anything happens with the systems just make sure that you know what you're doing and that you catch up on everything.

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