Good idea, poor execution, childish CEO - Customer Success Dragos Employee Review

Dragos offers a very specific and unique mission that allows one to contribute ot have more visibility to your work compared to getting buried in a larger or more general organization. In general, great and helpful teams which are well aligned. Definitely retains is smaller startup type vibe in comparison to massive tech orgs. Recent Accenture news has certainly energized many efforts and reduced uncertainty or doubt both internally and externally. Definitely a sense of “hitting stride” and its a great time to be here.

Not immune to typical corporate problems such as politics or changes in company or product direction. Much of that is in the past or a result of prior leadership. With recent news and current direction, many of the previously mentioned negatives have been removed. There is a very specific focus for the company and that may be too niche for some. Dragos is entirely remote and generally requires a bit of autonomy to your role, may not be the best for junior positions or those more accustomed to an office environment.

Dragos’ mission is unparalleled. You get to work on some of the hardest problems, turning abstract ideas into technical solutions. The solutions directly benefit millions of people who rely on power, clean water, and food. The company is very focused on this mission. This focus stems from Rob himself. Not once in five years has he wavered from this focus. For some people, it’s just a job. But for Rob, it’s a cause. This intense commitment to keeping civilization safe can be off-putting for those who view the company and mission as just another temporary stepping stone up the career ladder. If one is willing to work hard, seek to maximize the value that they offer for this mission, and work with a sense of urgency, then there is a place for them at Dragos. I’ll close with this: Dragos employees work from home, earn in the top percentiles relative to all other workers in the USA, serve a mission that was more important than any one person, and receive amazing benefits. Yet, despite this, some former employees complain. I personally believe some of those people lacked perspective maybe the whole time they were at Dragos. It’s easy to be a critic. It’s a lot harder to keep focus on such a fundamental mission for over a decade while building a company and fighting off malicious adversaries. People need to keep that in mind.

Honestly I can’t think of anything. People have to be truly out of touch with reality in America to find fault.