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DriveTime Automotive Group

Engaged Employer

They pretend to care about the employees - Senior Sales Advisor DriveTime Automotive Group Employee Review

3.0
Oct 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Competetive salary and benefits. Great co workers.

Cons

No overtime. Get same commission as low performing employee. Long hours with no overtime. Will not let you use vacation once you give give notice and they will not pay you earned commission if you resign before the commissions are paid. They put a lot of pressure on you to sell optional products on their vehicles and to also have cuatomers sign up for automatic payments. You in most cases have to be elusive with customers regarding what they are paying for in order to keep your product sales percentages high. When I started you were sold on career advancement but the way they are structured now you will not really have many oportunities to advance your career. If you are coming from a low paying job than you will enjoy their base salary for sometime until you realize allthe work and stress you have to deal with. I enjoyed working with the people their but wishInwould not have wasted four years there. If you are looking for a great career and company look elsewhere.

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DriveTime Automotive Group Response
5y
Thank you for sharing your feedback on your time with us as a Senior Sales Advisor (aka Customer Experience Guide). While it shows you enjoyed some parts of your job, it is unfortunate to hear you were not pleased with other areas. As a company that is constantly growing and evolving, we listened to our employees feedback on how they can continue helping the high volume of customers and earning commissions without overworking. Revamping the bonus structure allowed us to continue put our customer first as we work together as a team. This also allows our teams to not constantly work past their scheduled times, however flexibility and dedication is needed especially during busier times. The more customers we help through the car buying process, the more opportunity for the entire team to win with a bonus incentive at the end. While bonuses are earned, they are also incentives for our employees which is why bonuses are paid during time of employment. Career pathing and advancement is still and will always be available to all our employees. While our time together has come to an end, we wish you the best of luck and hope your next employer offers the people, culture, salary and benefits you once shared with us.

Explore other reviews about DriveTime Automotive Group

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Always busy, good pay, decent hours

Cons

Upper management regularly rolling out new initiatives that hinder dealerships ability to sell.

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DriveTime Automotive Group Response
3w
Thank you for sharing your experience as an Assistant Manager. We're glad to hear you enjoyed the fast-paced environment, competitive pay, and work-life balance the role provided. As our business evolves, we're continually looking for ways to improve processes and better serve both our customers and employees. Feedback from team members helps us evaluate these efforts and identify opportunities to enhance the experience for everyone involved. Thank you for sharing your experience, we wish you all the best in your future endeavors.
1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Break room Covered work area good lighting

Cons

Deceptive Company policy that is hard to access (Need to create a case with HR to review policies that are not easily located). Management over work with little notice for demand of Overtime. Management Typically uses google search to base their decisions instead of consulting their diagnostic team. Over demand of core job responsibilities ( Doing more than what you agreed to do upon hire). If Something was missed or not performed a certain way management will stop your production to show what you did wrong with the expectation that you will still hit production targets. Management also tends to talk down instead of a coaching approach. If you happen to go above and beyond (which is hard to do) little rewards come your way ( Things that wont come). Typical work shifts consists of maintaining a pace that is hard to achieve to always hit targets even if several roadblocks are in the way that you cant avoid. Overall working here I found it difficult to effectively communicate with management or other co-workers. * Working here I have personally experienced Sexual harassment and sexual assault, I have informed management and have heard no update on that topic other than "talked to said employee". Then Said Employee's behavior changed and found it extremely difficult to perform duties.

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DriveTime Automotive Group Response
4d
Thank you for taking the time to share your feedback. While we're glad you appreciated aspects of the work environment, we're sorry your experience didn't align with the values we strive to uphold. The DriveTime Family of Brands is committed to fostering a workplace where employees are treated with respect and concerns are taken seriously. We encourage any current team member who experiences or witnesses behavior that doesn't align with our values, or believes a concern has not been appropriately addressed, to contact Talent Support so it can be reviewed. We also appreciate your feedback regarding policy accessibility, communication, and leadership as we continue working to improve the employee experience. Thank you for sharing your experience, we wish you all the best in your future endeavors.
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