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DriveTime Automotive Group

Engaged Employer

average job nothing you wake up happy to do - Customer Experience Guide DriveTime Automotive Group Employee Review

3.0
Sep 26, 2022
Recommend
CEO approval
Business Outlook

Pros

vacation time is okay, people you work with are okay. Job security is there. I would recommend if you work at target, Walmart, Starbucks and you are looking for a boost in life go for it! However if you have experience in the field (sales, finance, underwriting, higher management, etc.) and value your work and would like to feel valued, well paid, and respected for it find another place to work.

Cons

adding extra work all the time, reducing underwriting to increase your foot work, pay has gotten lower over the years. a-lot of outside work. Everyone is pushed to a limited. feel unvalued and under paid

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DriveTime Automotive Group Response
3y
Thank you for sharing your experience as a Customer Experience Guide of more than 6 years. That's quite some time and we thank you for your dedication to our customers! We're happy to hear you're enjoying our benefits package. We evaluate our total compensation and benefits packages on an annual basis to ensure we are keeping up with industry standards. Within the pre-owned auto industry comes some extra heavy lifting every now and then to ensure we are giving our customers the best possible experience. We recognize that during our busy season, it can be stressful to keep up with demands. We always encourage current employees to chat with their leader if they are feeling overwhelmed. Additionally, we thoroughly enjoy promoting our employees from within, so we encourage you to take a look at any job openings and apply if you're interested. We appreciate your feedback and wish you continued success in your career with us.

Explore other reviews about DriveTime Automotive Group

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Always busy, good pay, decent hours

Cons

Upper management regularly rolling out new initiatives that hinder dealerships ability to sell.

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DriveTime Automotive Group Response
2w
Thank you for sharing your experience as an Assistant Manager. We're glad to hear you enjoyed the fast-paced environment, competitive pay, and work-life balance the role provided. As our business evolves, we're continually looking for ways to improve processes and better serve both our customers and employees. Feedback from team members helps us evaluate these efforts and identify opportunities to enhance the experience for everyone involved. Thank you for sharing your experience, we wish you all the best in your future endeavors.
1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Break room Covered work area good lighting

Cons

Deceptive Company policy that is hard to access (Need to create a case with HR to review policies that are not easily located). Management over work with little notice for demand of Overtime. Management Typically uses google search to base their decisions instead of consulting their diagnostic team. Over demand of core job responsibilities ( Doing more than what you agreed to do upon hire). If Something was missed or not performed a certain way management will stop your production to show what you did wrong with the expectation that you will still hit production targets. Management also tends to talk down instead of a coaching approach. If you happen to go above and beyond (which is hard to do) little rewards come your way ( Things that wont come). Typical work shifts consists of maintaining a pace that is hard to achieve to always hit targets even if several roadblocks are in the way that you cant avoid. Overall working here I found it difficult to effectively communicate with management or other co-workers. * Working here I have personally experienced Sexual harassment and sexual assault, I have informed management and have heard no update on that topic other than "talked to said employee". Then Said Employee's behavior changed and found it extremely difficult to perform duties.

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