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DriveTime Automotive Group

Engaged Employer

New, but enjoying it - Customer Experience Guide DriveTime Automotive Group Employee Review

4.0
May 19, 2023
Recommend
CEO approval
Business Outlook

Pros

very friendly and helpful coworkers, honest and forward facing environment, decent pay

Cons

inconvenient shift times, work weekends

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DriveTime Automotive Group Response
3y
Thank you for sharing your experience as a Customer Experience Guide! We are so excited to hear that you are enjoying your coworkers - our culture is something we are most proud of! We understand that working retail hours can be taxing, and we hope you know just how valuable you are - helping our customers get into the right car at the right terms is an essential part of our business and we thank you for your hard work and dedication. We're glad to hear you're doing well and wish you the best in your continued success with us!

Explore other reviews about DriveTime Automotive Group

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Always busy, good pay, decent hours

Cons

Upper management regularly rolling out new initiatives that hinder dealerships ability to sell.

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DriveTime Automotive Group Response
1w
Thank you for sharing your experience as an Assistant Manager. We're glad to hear you enjoyed the fast-paced environment, competitive pay, and work-life balance the role provided. As our business evolves, we're continually looking for ways to improve processes and better serve both our customers and employees. Feedback from team members helps us evaluate these efforts and identify opportunities to enhance the experience for everyone involved. Thank you for sharing your experience, we wish you all the best in your future endeavors.
1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Break room Covered work area good lighting

Cons

Deceptive Company policy that is hard to access (Need to create a case with HR to review policies that are not easily located). Management over work with little notice for demand of Overtime. Management Typically uses google search to base their decisions instead of consulting their diagnostic team. Over demand of core job responsibilities ( Doing more than what you agreed to do upon hire). If Something was missed or not performed a certain way management will stop your production to show what you did wrong with the expectation that you will still hit production targets. Management also tends to talk down instead of a coaching approach. If you happen to go above and beyond (which is hard to do) little rewards come your way ( Things that wont come). Typical work shifts consists of maintaining a pace that is hard to achieve to always hit targets even if several roadblocks are in the way that you cant avoid. Overall working here I found it difficult to effectively communicate with management or other co-workers. * Working here I have personally experienced Sexual harassment and sexual assault, I have informed management and have heard no update on that topic other than "talked to said employee". Then Said Employee's behavior changed and found it extremely difficult to perform duties.

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