Lack of Support - Assistant General Manager Drury Hotels Employee Review

2.0
Mar 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Due to it being a Limited Service hotels, Managers are exposed to all aspects of the hotel including operations, food and beverage, housekeeping, accounting, and some HR (hiring, discipline, firing).

Cons

- Absolutely no work/life balance. This job will actually negatively affect your family and personal relationships. - This company claims to have specific values (family owned, care about their employees, promote from within). Despite stating that those are some of their values, it's clear that they are no different from another company that only cares about profits and their cutting expenses (mainly labor - which causes management to cover hourly positions). - Require a minimum of 10 hours worked per day for managers, but 12-13 hour days are the norm. - Upper management's response to not hitting service benchmarks is suggesting you put in more hours, and work 5 and 1/2 days per week until visible changes occur at the property - Chronically short staffed - the company determines the wages for hourly team members from their corporate office and does not allow changes from managers, making it hard to hire new hourly team due to not having a competitive wage offered. - It is easy to become burnt out working for this company

Explore other reviews about Drury Hotels

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, great training program, supportive coworkers, competitive benefits, remote work, clear expectations.

Cons

Hours aren't flexible at all even working at home.

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful place to work at no doubt

Cons

Didn’t really have any cons with this place

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