Pros
The money and benefits were good and most people were very nice. Taking time off was no problem at all.
Cons
*No upward mobility. Very few raises and promotions. *Micromanagement. Even if your sales goals were being met, you were still put under a microscope in other areas such as call volumes and length of time on the phone. *Backstabbing coworkers, but hey, that's sales. *My biggest bone to pick was that offices were opened overseas to increase profit margins, which meant that many Americans lost their jobs to people living in India and the Philippines. The idea was that people overseas in India and the Philippines work for MUCH LOWER wages. Why pay an American big bucks when you can open up an office overseas and pay foreigners much lower wages.