Does Dufry pay their employees well?

According to anonymously submitted Glassdoor reviews, Dufry employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Dufry. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Dufry?

49% of Dufry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dufry 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Dufry?

Sales Associate (64) , Manager (17) , Vendedor (17) , Retail Sales Associate (11) , Sales Assistant (11) , Category Manager (8) , Assistant Manager (7) , Cashier (7) , Estagiário (7) , Financial Accountant (7) , Vendedora (7) , Brand Ambassador (6) , Sales (6) , Supervisor (6) , Supply Chain Specialist (5)

What are the pros of working at Dufry according to real employee reviews?

"people are nice" ((in 26 reviews)); "Good Benefits and good work enviroment" ((in 16 reviews)); "Great team to learn about and also great learning challenge" ((in 10 reviews)); "great working environment, room to grow" ((in 8 reviews)); "Nice environment to work." ((in 4 reviews))

What are the cons of working at Dufry according to real employee reviews?

"poor management and only cares about sales" ((in 44 reviews)); "The salaries are low for level of what we offer and our knowledge and security aspect of the job." ((in 22 reviews)); "Long hours and weekend work" ((in 18 reviews)); "Unlike top managers, others are not so happy, there is a big turnover in the company, especially amongst front sales staff that does not make things better." ((in 12 reviews)); "There is no work/life balance and too bad for you if you have something planned and they decide to schedule something at the same time." ((in 7 reviews))

What are the top reviewed Dufry locations?

Miami , Newark , San Juan , Doral , Chicago , Houston , Carolina , Elizabeth , Norfolk , Saint Louis , New York , Juneau , Tomball , San Jose , Denver , Las Vegas , Seattle , Pittsburgh , Fort Lauderdale , Orlando , Sanford , SeaTac , South Florida , Luton , Jamaica

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Dufry

Dufry reviews

Was a pretty great place, not sure where it's going with new ownership - Management Dufry Employee Review

4.0

Jan 3, 2016

Management

Recommend

CEO approval

Business Outlook

Pros

Casual environment but full of smart, committed, hard-working people. Prestigious, luxury products, company is a recognized leader in its industry and respected by competitors, suppliers and customers. Good compensation.

Cons

Can't always grow, held back by needing to wait to win new contracts. Company growth restricts employee growth, little formal training and development. (But can get lots of on-the-job learning if you're keen.)

Explore other reviews about Dufry

5.0

Apr 19, 2025

Sales associate

Recommend

CEO approval

Business Outlook

Pros

2 shifts Morning and PM

Cons

The flight gets delayed, so you stay until it leaves.

1.0

May 4, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

READ ALL THE OTHER REVIEWS, THEY ARE TRUE. Leaving for the day, getting paid, and wonderful co-workers (NOT MANAGEMENT).

Cons

EVERYTHING ELSE AND MANAGEMENT. This company preys on your desperation. Quick to hire and quick to fire people. Getting there and leaving is a hassle. Entitlement and superiority complex between management and employees, especially since many have recently immigrated, work other jobs, or are bettering themselves in university. Pay is minimal, no set schedule that’s also given the day before the work week, hours are reduced, shifts can be less than 10 hours apart, your life revolves around them. Work life balance is only lip service to gaslight you to think they care…they don’t. They are set in their ways.

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Jobs at Dufry

Vendedor - Aeroporto de Curitiba - PR

São José dos Pinhais

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Caixa Repositor - Aeroporto de Curitiba - PR

São José dos Pinhais

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Vendedor - Aeroporto de Campinas

Campinas, São Paulo

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Líder de Vendas Aeroporto de Curitiba - PR

São José dos Pinhais

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Operador de Caixa PCD (Pessoa com Deficiência) - AEROPORTO DO GALEÃO

Rio de Janeiro

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Dufry

Was a pretty great place, not sure where it's going with new ownership - Management Dufry Employee Review

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