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Duluth Trading Company

Engaged Employer

CSA Home Agent - CSA - Customer Service Associate Duluth Trading Company Employee Review

5.0
Jul 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home, excellent training, helpful supervisors on the helpline if questions come up, fun environment, easy to request days off or pick up/trade shifts, and good pay.

Cons

Expected to write e-mail replies while talking on the phone which can get confusing while multi-tasking, they will schedule you full-time even if you're only part-time during their peak season.

Explore other reviews about Duluth Trading Company

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy straight forward work with incentives during November and December

Cons

Will make you do so many things that you did not sign up for on a whim

4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teams to work with great work -life balance

Cons

Some customers are hard to handle

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