Pros
Customers are really positive people, extremely loyal to the brand and come from all different walks of life. Some of the most positive customer interactions I’ve had in retail leader roles
Cons
-District Leadership is extremely reactive, does not lead with purpose or focused on development. Focuses are often not commmunicated and communication touchpoints are hardly productive -As growing retail entity, they lead with ‘we are still learning’. However, systems and processes that are either integral to the business or missing are not considered priority (example: development plans, structured training, evaluation criteria). -Evaluation is not challenged, or investigated. Most is face value, which leads to a widespread perception of neopotism and unfair balance of responsibility