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Duluth Trading Company

Engaged Employer

Great leadership, great management. Nice small company. - Contact Center Lead Duluth Trading Company Employee Review

4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Pace is fast but manageable. Managers and Quality Assurance team are affable, outgoing and helpful. Small company with a very relaxed work environment. Telesales reps are able to swap/give away shifts to help with work/life balance.

Cons

Most telesales reps are flexible part-timers, meaning they can be scheduled anywhere from 8-40 hours per week (most get about 20) and they get no benefits. No e-mail communication available to telesales reps so it can be challenging to send and receive information, especially when it's busy.

Explore other reviews about Duluth Trading Company

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy straight forward work with incentives during November and December

Cons

Will make you do so many things that you did not sign up for on a whim

4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teams to work with great work -life balance

Cons

Some customers are hard to handle

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