Crew Member - Crew Member Dunkin' Employee Review

3.0
Dec 29, 2008
Recommend
CEO approval
Business Outlook

Pros

I worked here for a part time job to make extra money on the weekends. The best part of it was that along with the paycheck i got every week, I also was able to come home with tups after every shift. My coworkers were friendly and easy to get along with, I was able to have fun on the job with them and also made some friends. I got along with my manager and she generally treated us fairly. I liked that i was able to make connections with regular customers. I stayed there for a couple years and I don't have many complaints. For that time in my life I was satisfied.

Cons

The only outright downside of working there was dealing with some customers. Anyone who has ever worked in retail of food service knows what I mean. There are always customers who complain almost no matter what you give them. I didn't have much room to grow either. Pretty much the only option was to move up from being a crew member to a shift leader which was not much of a change. There was not much of an increase in pay either. There were a couple people who were difficult to work with as well and although i got along with most of my coworkers some were very difficult.

Explore other reviews about Dunkin'

5.0
Jun 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Meet friendly regulars and coworkers Good for filling in the resume

Cons

The "R.A.I.S.E." Program (a thank you card without actual raise) Micromanaging Lack of proper training to new hires HIGHLY understaffed 24/7 Mutiple cases of being cold called on days off to come in/asked to stay longer unprompted Miscommunications (upper management and otherwise) Promises of benefits/bonuses not given to either management or store(s) from coporate Improper distribution of responsibilities/tasks to actual good workers Lack a of a manager at any given time

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