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      Dunkin'

      Part of Inspire Brands

      Engaged Employer

      Dunkin' reviews

      Don't Go Anywhere - Shift Leader Dunkin' Employee Review

      3.0
      Dec 15, 2014
      Shift leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Schedule, good first job. Once you become a shift leader or manager there is nowhere else for you to go from there.

      Cons

      No ability to move up unless you franchise a location for yourself. Really no regular pay increase. I was there for 4 years and only made 65 cents more in that time.

      Explore other reviews about Dunkin'

      5.0
      Jun 6, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

      Cons

      No cons, overall good place

      2.0
      Jul 13, 2026
      Crew member
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meet friendly regulars and coworkers Good for filling in the resume

      Cons

      The "R.A.I.S.E." Program (a thank you card without actual raise) Micromanaging Lack of proper training to new hires HIGHLY understaffed 24/7 Mutiple cases of being cold called on days off to come in/asked to stay longer unprompted Miscommunications (upper management and otherwise) Promises of benefits/bonuses not given to either management or store(s) from coporate Improper distribution of responsibilities/tasks to actual good workers Lack a of a manager at any given time

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