Pros
Meeting awesome customers. Building relationships. Making people's day. The customers were the absolute best part about the job. They were always so happy to see you and be there; they were wonderful. Also, Decent tips.
Cons
Management was awful. The manager made everyone cry quite often for insignificant things. Would lecture you and yell at you in front of customers. Dutch Bros is supposedly about love and happiness, but in my three years there I saw none of that. The employees and management were generally pretty fake, especially to customers. Very cliquey, and a negative atmosphere. The worst part was no one was there to solve these problems. Management were no help, because if you complained they would let you go (this happened several times to employees), and the corporate office would turn their heads to any problems. They refused to believe it wasn't all sunshine and rainbows in Dutch Land. From the outside, Dutch Bros seems so awesome… It's a front. There was a lot of scandalous activity going on, especially between our married franchisee and his female employees. It was awful :(