Pros
It’s easy to get hired, in theory it’s a fun environment
Cons
They make you memorize way too much. They expect you to do work off the clock to memorize hundreds of ingredient mixes and the only reason so many people do it is because they target young inexperienced workers who have never worked anywhere else. That amount of stress and demand should be paid more. You also are in training for sooooo long and it’s really intense. They review you and constantly find faults. It surprises me that so many people love working there. They expect very superficial interaction and a lot of the customers have serious sugar addictions. It felt morally wrong to be handing people some of those drinks that have like 200 g of sugar. You get in trouble for being real and talking like a human they expect you to be fake and way too enthusiastic even when the customer doesn’t want to speak to you.