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Dynatrace

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Dynatrace reviews

Poor Leadership - Enterprise Customer Success Manager Dynatrace Employee Review

2.0
Feb 10, 2021
Enterprise customer success manager
Recommend
CEO approval
Business Outlook

Pros

Front-line people are great, friendly and collaborative.

Cons

Leadership doesn´t have the skills or experience to run the department. Turning into a big corporation where you are just a number and where you will be micromanaged. Lack of customer-centricity. Lack of processes, guidance and mentorship. No onboarding program for new hires. No proper training for CSM around a very technical and complex product. No career progression. Trying to do business in Europe like in America.

Explore other reviews about Dynatrace

5.0
Jun 15, 2026
Director sales operations
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Strong employee base, dedicated toward driving results.

Cons

No cons that are unique about Dynatrace .

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Dynatrace Response
3w
We appreciate your review and thank you for your time with us.
2.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues are smart and wonderful to work with. Pay and benefits are good.

Cons

It was amazing when I joined, then the new leaders starting making everything about their own success rather than the company's. If you want a steady paycheck and can keep your head down, Dynatrace is fine. If you care at all about your work or the company, you'll be frustrated. The worst environment for politics and cliques I've ever experienced. The best (only?) way to succeed is to join Dynatrace from a company where one of the senior execs worked -- VMware, Dell/EMC, Splunk, Akamai,,,

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