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E*TRADE from Morgan Stanley

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Great pay and supportive management, but sales quotas exist - Customer Success Manager E*TRADE from Morgan Stanley Employee Review

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and the company seems to really care. Management were some of the best Management I've ever had. No one belittling you. Training was amazing. At the time work was hybrid. Benefits are nice, paid vacation, sick leave, 6 months maternity with pay etc. Overall would definitely recommend

Cons

There is a slight sales element to this job. Although it isn't the worst. There still is a quota you are expected to meet by the end of the week

Explore other reviews about E*TRADE from Morgan Stanley

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great salary, great management. Development is key.

Cons

Very grueling. Stressful. But it pays off.

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a friendly work environment—at least at the Gilbert office. Colleagues are very helpful, and managers are highly supportive of your work. I enjoy working here; there is no office politics. The pay is good, and there are plenty of opportunities to transfer to different roles.

Cons

The new system is nowhere near as good as the old one; I don't know why we were forced to switch. Sometimes, even after you submit a workflow, the new system doesn't even show it. There are plenty of opportunities to transfer to other roles, but applications go completely unanswered. You have to contact HR, yet they barely seem to care. It’s essentially a call center; even though your colleagues are great, you never know if the next customer might ruin your entire day.

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