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E*TRADE from Morgan Stanley

Is this your company?

They do not know what to do with us - Platinum Relationship Manager E*TRADE from Morgan Stanley Employee Review

2.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

You can still make some good money

Cons

They turned all sales people in to call center service associates. You are expected to take inbound calls. Management expresses that it still has a sales focus, but there is only one focus on sales and about 5+ others on service indicators. The Financial Consultant job was a great gig that is long gone like the rest of the self-directed brokerages.

Explore other reviews about E*TRADE from Morgan Stanley

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great salary, great management. Development is key.

Cons

Very grueling. Stressful. But it pays off.

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a friendly work environment—at least at the Gilbert office. Colleagues are very helpful, and managers are highly supportive of your work. I enjoy working here; there is no office politics. The pay is good, and there are plenty of opportunities to transfer to different roles.

Cons

The new system is nowhere near as good as the old one; I don't know why we were forced to switch. Sometimes, even after you submit a workflow, the new system doesn't even show it. There are plenty of opportunities to transfer to other roles, but applications go completely unanswered. You have to contact HR, yet they barely seem to care. It’s essentially a call center; even though your colleagues are great, you never know if the next customer might ruin your entire day.

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