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E*TRADE from Morgan Stanley

Is this your company?

Needs severe improvement. - Platinum Relationship Manager E*TRADE from Morgan Stanley Employee Review

2.0
Oct 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Work/life balance is good; you simply clock in and out. They offer lots of overtime. Easy job to learn.

Cons

Management is horrendous and has no clue what direction to go. Changed our comp plan and performance model numerous times. They sell it as "managing a book" of clients when you are a glorified call center. They care more about inbound calls than anything. All real business is referred to MS Teams. They tried to blend the FC model into the old Platinum RM model and are fumbling with it. Management is under pressure to prove model can work.

Explore other reviews about E*TRADE from Morgan Stanley

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great salary, great management. Development is key.

Cons

Very grueling. Stressful. But it pays off.

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a friendly work environment—at least at the Gilbert office. Colleagues are very helpful, and managers are highly supportive of your work. I enjoy working here; there is no office politics. The pay is good, and there are plenty of opportunities to transfer to different roles.

Cons

The new system is nowhere near as good as the old one; I don't know why we were forced to switch. Sometimes, even after you submit a workflow, the new system doesn't even show it. There are plenty of opportunities to transfer to other roles, but applications go completely unanswered. You have to contact HR, yet they barely seem to care. It’s essentially a call center; even though your colleagues are great, you never know if the next customer might ruin your entire day.

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