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      E*TRADE from Morgan Stanley

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      E*TRADE from Morgan Stanley reviews

      Not what I was expecting - Financial Services Representative E*TRADE from Morgan Stanley Employee Review

      2.0
      Jan 9, 2024
      Financial services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full time pay while completing licensing requirement, benefits are pretty good, and the customers are generally pleasant.

      Cons

      The training was basically 8 weeks of studying and taking licensing exams, then 4 weeks of zoom classes, you get one mock call to practice, and then they throw you on the phone before you understand how to work the numerous systems. nothing is streamlined and the merger with Morgan Stanley has just made everything harder. They're increasing in office days yet don't have enough desks for everyone. Managers are not located in the office where you are, so even though you have to be in office, you're just doing zoom meetings with your team in a cubicle. Everything feels so counterproductive.

      Explore other reviews about E*TRADE from Morgan Stanley

      5.0
      Jul 10, 2026
      Platinum relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      High pay for phone job.

      Cons

      Hard to hit top performance goals.

      5.0
      Jun 10, 2026
      Licensed financial services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a friendly work environment—at least at the Gilbert office. Colleagues are very helpful, and managers are highly supportive of your work. I enjoy working here; there is no office politics. The pay is good, and there are plenty of opportunities to transfer to different roles.

      Cons

      The new system is nowhere near as good as the old one; I don't know why we were forced to switch. Sometimes, even after you submit a workflow, the new system doesn't even show it. There are plenty of opportunities to transfer to other roles, but applications go completely unanswered. You have to contact HR, yet they barely seem to care. It’s essentially a call center; even though your colleagues are great, you never know if the next customer might ruin your entire day.

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