Nov 4, 2020
EAG Laboratories Response
5yThank you for your feedback. Change can be challenging. We understand, with every start up acqusitioon, there is a transition period for staff to adjust to being part of a larger organization. As the team becomes more successful, our customers send more work to us. We believe in hiring highly educated staff with the skills and commitment to present innovative ways to improve the process. We are proud of the work that we have done to drive superior customer outcomes. This year we began our Career Pathing processes to further enhance the skills of our workforce and to assist in their upwards career development.
2020 has been a tough year for most companies, as they made adjustments to keep their staff, customers and the general public safe. We all experienced the challenge of being compliant with shifting national, state and county guidelines while trying to ensure business continuity. Tough decisions had to be made. And these decisions were not made lightly. However, as you know, in our last “All hands” meeting we announced that the 2019 merit increases for non-executives, which had been previously postponed has been reinstated, with retroactive pay out. We also announced the reinstatement of the 401K match effective January 1, 2021. It was also announced last week that a special bonus was also paid out to thank our essential workers for their many contributions and efforts throughout these Covid times….
We feel confident that we made the tough but right decisions to protect the health of our employees AND the business and we look forward to a strong 2021.