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ECI Software Solutions

Engaged Employer

Loads of Opportunity for Growth and Accomplishment - Project Manager ECI Software Solutions Employee Review

5.0
Dec 28, 2022
Recommend
CEO approval
Business Outlook

Pros

The company demonstrates a commitment to retaining talent and keeping staff happy. They have worked hard in my time here to learn what employees think and respond with action to keep workers engaged. A significant number of employees have been promoted this year and the company is placing a priority on employee learning and growth. The teams are full of supportive people and my experience of managers has been positive. Folks are generally hard-working, take pride in their work, and go the extra mile to give customers what they need. Employees support and recognize each other regularly on the company's "High Five" recognition platform. The company is taking the slow economic time to adjust its structure and provide additional resources to key teams. There are many opportunities to contribute, grow, and learn for those interested in advancing. I truly believe that this company keeps doors open for its workers and the opportunity will be what you make of it.

Cons

The most pressing issues are siloing of the company and communications across departments and divisions. Each group acquired by the company has a different way of doing things and a plethora of tools and structures are in play. This is recognized by corporate and they are actively working to "thread the needle" in improving communication and cohesion without micromanaging. Thus far, I'm optimistic that this will improve, but it's going to take time and a bit of trial and error. Onboarding is a little bit scatter-shot. It's possible to roll up your sleeves and dive in, but there won't we a lot of hand-holding at first. The work teams themselves are very product and industry focused. This helps lend cache to employees working directly with industrial clients, it can sometimes be detrimental to working cross-functionally. This is also an issue for new professionals entering the company, as sometimes the "prevailing wind" on a team is that success is contingent on being an insider in the industry that the customers operate. I think this is also something that is starting to change (slowly) as new people enter the company and teams begin to more closely integrate.

Explore other reviews about ECI Software Solutions

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and work life balance. Leadership is personable and knowledgeable.

Cons

Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

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ECI Software Solutions Response
2mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

ECI hires well, and I work in a professional environment with professional people. Even though most work from home, it never feels like someone isn't pulling their weight.

Cons

In recent years, it feels like the company has focused more on acquisition than improving the existing products for our customers. Product development and enhancement seems to be extremely slow, with development focusing on things they think add value, without proper insight from our customers.

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