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      ECI Software Solutions

      Engaged Employer

      ECI Software Solutions reviews

      Biggest startup you'll ever work for - Anonymous employee ECI Software Solutions Employee Review

      1.0
      May 4, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has some great personality and some helpful individuals. The work of acquisition and migration felt meaningful most of the time. There was a lot to learn.

      Cons

      There is a lot to learn and very little help or time to do so. Even when you feel like you're succeeding and moving at the speed of light management was displeased and will not pick performance issues instead of praising the growth and development. Performance improvement is a strategic way to remove you from the company. There is little I'm the way of patience in a startup like environment. While the company may seem large be warned you will wear many hats like a startup. In economic hard times the company would rather quietly eliminate employees than announce layoffs to save face to possible investors or buyers. This can mean last in and first out for your job.

      avatar
      ECI Software Solutions Response
      3y
      Thank you for taking the time to share your thoughts on your experience with our company. We are pleased to hear that you appreciate our staff and their helpful attitudes. However, we regret that you have encountered challenges with receiving adequate support and a short learning window. We take transparency seriously and strive to keep our employees informed about our business performance. We apologize for any communication gaps you may have experienced in this regard, and we will be sure to improve our efforts to keep employees informed going forward. Thank you for your feedback. We value your input and look forward to improving your experience with us.

      Explore other reviews about ECI Software Solutions

      5.0
      Apr 23, 2026
      Senior accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and work life balance. Leadership is personable and knowledgeable.

      Cons

      Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

      avatar
      ECI Software Solutions Response
      2mo
      Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
      3.0
      May 26, 2026
      Customer experience manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work remotely, potential to move around within company

      Cons

      Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

      avatar
      ECI Software Solutions Response
      1mo
      Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
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