Run as fast as you can. - Admissions Advisor ECPI University Employee Review

2.0
Jul 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The company offers great compensation for those interested in beginning in the Education Industry. You earn 8 hours of PTO each month, which is decent. If you are meeting your goals for enrollments you are praised and treated well. They offer discounted education for those that may not have a degree prior to starting. The discount is significant and really keeps you motivated with school. The daily conversations with students are rewarding. It makes you feel great knowing you are helping someone achieve their educational goals.

Cons

Many federal holidays are not observed. When not meeting per term goals you will be written up and threatened your position. Not sure how that will help you in doing better. To me it makes you feel less adequate and will show in your work. Its all about numbers with this company. If you make the Director of Admissions look good life is great, if you make them look bad, watch out. There is major lack of communication between management and staff. Emails/Calls/IMs for assistance go unanswered for hours and sometimes never answered. If you need help with a student you are told to give them a call for help. In my experience I only have about 5% success rate in actually receiving the assistance I need.

Explore other reviews about ECPI University

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Hands on experience and wide range of technologies to learn about

Cons

Starting pay a bit low

1.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Select coworkers and departmental peers were fantastic to work with, highly collaborative, resilient, and dedicated professionals doing their best under difficult circumstances. The core mission of supporting adult learners is incredibly fulfilling.

Cons

The organizational culture at corporate headquarters is highly political and intensely protective of the status quo. There is a pervasive tendency among long-term staff to actively resist modernization or the adoption of standard industry practices. Outdated, inefficient processes are deliberately preserved to safeguard individual roles, even when those workflows directly degrade the student experience. Furthermore, executive leadership focuses heavily on internal politics, insular dynamics, and hyper-monitoring granular KPIs rather than student outcomes. This has created a highly reactive and psychologically unsafe environment characterized by a systemic rejection of external expertise. Outside talent recruited to modernize operations is regularly alienated, targeted, or terminated if they do not completely file and rank within the insular corporate hierarchy. Talented professionals who champion necessary compliance or operational updates face retaliatory pushback from senior management, resulting in a notably high turnover rate among external hires. Compensation is also far less competitive for the level of administrative strain expected.

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