Steer clear of this company - Anonymous employee ECPI University Employee Review

1.0
Jan 17, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working in education and with families that are passionate about some of the offered fields can be rewarding; internal promotions are possible if you directly ask higher management

Cons

This is probably the worst company I have ever worked for. I was lucky enough to build decent relationships with my co-workers who have been supportive and guided me through the how-to's of laying low so management doesn't rip your head off. For ECPI, production and progress are never enough- so get ready to be demeaned and put down! Higher management speaks extremely disrespectfully to their employees and does not believe in the concept of reward for good performance. They truly do not value their employees and consider people as numbers. Most people would expect basic inflation pay raises so they can AT LEAST live within their means- nope. High-performing employees will receive the same raise as the lowest-performing employee. They are typically always short-staffed and do not hire anyone new so they can save a buck- then the current employees are expected to do more so that they can accommodate the business, but never for more pay and NEVER are praised for going above expectations. During COVID it became evident that they were not concerned for their employees getting sick or being around the general public. Those that had to be home in 2021 had to take their PTO to be home (still were expected to work) because they were afraid when a global pandemic was happening and their family members were falling ill and going to the hospital..??? Major communication issues occur between departments constantly. If you are not at your desk the full 8.5-9 hours of the work day you are "not working" and this has to be addressed. For special circumstances you need to take pto (funerals, doctor's appts, mental health needs) other employees have to cover your "shift" and if there is not coverage you can not take take off. It is not the staff's responsibility to cover where the business will not staff appropriately. This needs to be fixed. The most frustrating part of working here was trying to stay open-minded and positive about the position. Annual reviews are encouraged by the highest management to only give menial numbers so that they don't have to pay their employees more- even if they are going above and beyond expectations. pretty pathetic they can't read a basic management manual to be a decent leader. Staff also needs to be a bit more diversified for the diverse student population it attracts. work hours are crazy long and have switched schedules. work life balance is awful.

Explore other reviews about ECPI University

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Hands on experience and wide range of technologies to learn about

Cons

Starting pay a bit low

1.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Select coworkers and departmental peers were fantastic to work with, highly collaborative, resilient, and dedicated professionals doing their best under difficult circumstances. The core mission of supporting adult learners is incredibly fulfilling.

Cons

The organizational culture at corporate headquarters is highly political and intensely protective of the status quo. There is a pervasive tendency among long-term staff to actively resist modernization or the adoption of standard industry practices. Outdated, inefficient processes are deliberately preserved to safeguard individual roles, even when those workflows directly degrade the student experience. Furthermore, executive leadership focuses heavily on internal politics, insular dynamics, and hyper-monitoring granular KPIs rather than student outcomes. This has created a highly reactive and psychologically unsafe environment characterized by a systemic rejection of external expertise. Outside talent recruited to modernize operations is regularly alienated, targeted, or terminated if they do not completely file and rank within the insular corporate hierarchy. Talented professionals who champion necessary compliance or operational updates face retaliatory pushback from senior management, resulting in a notably high turnover rate among external hires. Compensation is also far less competitive for the level of administrative strain expected.

See reviews by: Helpful|Rating|Date|All