Does ECRS pay their employees well?

According to anonymously submitted Glassdoor reviews, ECRS employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ECRS. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ECRS?

71% of ECRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ECRS 3.7 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at ECRS?

Software Developer (11) , Sales (5) , Customer Service Representative (CSR) (3) , Customer Care Representative (2) , Project Manager (2) , Technical Support (2)

What are the pros of working at ECRS according to real employee reviews?

"A lot of people care a lot about what they do and no one is slacking." ((in 7 reviews)); "401(k), Benefits, vacation time." ((in 4 reviews)); "Nice pay and cool coworkers" ((in 3 reviews)); "The culture encourages respectful, friendly discourse and challenging of the status quo." ((in 3 reviews))

What are the cons of working at ECRS according to real employee reviews?

"Extensive policy and rules, upper management is sometimes allowed to break these policy rules when others are not." ((in 4 reviews)); "Slim staff but good managers." ((in 3 reviews)); "Management are children" ((in 3 reviews)); "Training is difficult because everyone is so busy" ((in 3 reviews)); "Leadership is heavily top" ((in 2 reviews))

ECRS reviews

Talented Teams Undone by Leadership - Anonymous employee ECRS Employee Review

1.0

Oct 9, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Colleagues are some of the most talented, dedicated, and collaborative people you’ll find. Mid-level managers often work hard to shield their teams from constant upheaval. The first impression of the company can feel very positive, with a sense of mission and shared drive.

Cons

Compensation lags behind market standards and rarely reflects the additional responsibilities employees take on. Leadership is heavily top-down, with priorities and metrics shifting frequently, making it difficult to succeed or feel secure. Managers are regularly overextended, pulled into basic work due to high turnover, leaving little time for true leadership. Recognition is inconsistent: training, certifications, and added responsibilities rarely translate into fair pay or advancement. Culture rewards those who conform to leadership’s shifting demands, while employees who question or push back often find themselves marginalized. Burnout is a constant risk due to unrealistic expectations, unstable targets, and limited support.

ECRS Response

9mo

At ECRS, our mission and core values emphasize the importance of creativity, innovation, meaningful work, and personal empowerment. We actively seek out experienced professionals whose expertise can help drive our products and company forward. We believe in rewarding employees based on merit and performance. Compensation is thoughtfully aligned with each individual's role, qualifications, experience, level of responsibility, and contribution to our mission—rather than applying a one-size-fits-all approach. ECRS maintains a remarkably low turnover rate, well below industry standards. Our average employee tenure is seven years, with many team members celebrating 10, 20, and even 30 years of service. We prioritize placing the right people in the right roles—including leadership positions. Ensuring strong alignment between talent and responsibility is central to our long-term success.

Explore other reviews about ECRS

5.0

Jun 22, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Direction from executive leadership is clear and attainable. Opportunity for growth at every level.

Cons

Not for people who aren’t motivated

2.0

Jun 17, 2026

Software developer

Recommend

CEO approval

Business Outlook

Pros

Some of the greatest people in Boone work here. It allows you to live in a lovely (albeit expensive) area. A lot of people care a lot about what they do and no one is slacking. Pay is decent for the area and industry. If you like job security, no one ever stops needing groceries, and ECRS supports that industry!

Cons

Leadership suffers from alignment being related to a person rather than a set vision, goal or target market. Meaning whatever the CEO desires at that time is most important or valuable. Regardless of if that new desire goes against some previous thing. Success can be defined by being liked by the CEO or disliking someone not in good graces, or blaming someone for a problem that happens rather than shared ownership. If you are okay with politics or blaming others before anything bad falls on you, you can succeed, and heavily. One instance that stood out to me, was watching a particular individual petition against a decision/direction made on a project, be told to disagree and commit to the CEO alignment call. They did so, and then got blamed several months later, for letting the decision get made. In addition they were told, if they disagreed so heavily they should have challenged, and clearly "did not care about their job or company enough to push back". It was appalling to watch. This company could be great instead of mediocre. It has access to so much talent.

1

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Jobs at ECRS

Customer Service Representative

Quality Assurance Engineer

Sales Development Representative

Boone, NC

View job

ECRS

Talented Teams Undone by Leadership - Anonymous employee ECRS Employee Review

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