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      EF (Education First)

      Engaged Employer

      EF (Education First) reviews

      Great place to work - Senior Customer Support Manager EF (Education First) Employee Review

      4.0
      Oct 13, 2025
      Senior customer support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      People, events, opportunities to grow, good work environment

      Cons

      Homeoffice options extremely limited which can be challenging, salary not the highest, work life balance can be tough to maintain

      avatar
      EF (Education First) Response
      9mo
      Hi, thank you for sharing your experience working in Customer Support at our Düsseldorf office. We’re really glad to hear you’re enjoying the environment and growth opportunities there. Working from our offices is about staying true to our mission of bringing people together across borders and cultures. We’ve seen so many great ideas and moments of teamwork happen at EF over the years because people were able to work together in person. That said, we understand that flexibility is important, and if you ever need to work outside the office occasionally, it’s best to discuss with your manager. We have also shared your suggestions on how to make the office a great place to work, as well as your comments on recognition for hard work, with the team in Düsseldorf. Thank you again for being part of our team!

      Explore other reviews about EF (Education First)

      5.0
      May 20, 2026
      Sales and admissions coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun place to work at. Lots of opportunities especially early on in a career.

      Cons

      Sometimes salary is not as competitive as other places in Boston area.

      avatar
      EF (Education First) Response
      1mo
      Well this is what it's all about! Early career opportunities while having fun along the way is a big part of what we hope people experience working at EF, and we are happy to hear this in your reflection. Thank you for sharing your note on compensation as well. We review our compensation packages regularly to make sure they align with our industry standards, and we appreciate your perspective on that.
      1.0
      Jul 7, 2026
      Tour consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well structured, comprehensive formal training. Perks and benefits

      Cons

      Once training is done, you’re pretty much on your own to figure things out. The weekly meetings with your manager end. You spend all day on the phones and there’s not a whole lot of interaction or collaboration going on in the office or across your team. At the end of the day it is a job and the perks and benefits are nice (travel). It just seemed social interaction of any kind, even to ask questions, was discouraged and in fact was viewed as distracting. The cold calling just gets to be tiring after a while, making it hard to stay at the job for longer than 1-2 years. Good entry level sales job, though.

      1
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