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EF (Education First)

Engaged Employer

No Continuity - Teacher EF (Education First) Employee Review

2.0
Jan 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Lessons are prepared for you. Great returning students, when they return. There are some really, really amazing students at all levels. Most senior staff responds quickly but a lot of it is just "cut and paste" responses.

Cons

lessons are prepared for you and are terrible for the most part. It's better to ad-lib and some of the topics you're forced to teach! Ish. It's hard to get to know any one student because their classes are so randomly scheduled. You don't really want to have the same student more than once if they give you less that a 5 because they'll continuing ruining your score. You can't decline a student if you don't get along with them. Students are all in the wrong levels and there's no way to fix it as a teacher. Pay is based on student feedback. I don't know who my supervisor was because there would always be new people contacting me about different aspects and there's not really one email that tells you each position and person's name. The starting pay is really low for what you're doing, even if it is a more "relaxed" job for some than others and it's nearly impossible to increase your pay. The future direction they're going is TERRIBLE. They're changing platforms from decent to terrible. Now you have to look at the student in their house, often times without a shirt on and there's no way to remove their video without asking them to do it nicely. It was better when there were absolutely no videos. No benefits. At least provide health insurance or something to offset pay. Despite the globe being 24 hours, the highest peak times to get hours are usually while you should be eating dinner or on the weekends. Inconsistent hours, one week it may be 38 and the next 2. They look at "averages' when they should look at specific cases and specific cases when they should look at averages.

Explore other reviews about EF (Education First)

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training, good communication especially for a remote position, flexible, great management

Cons

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

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EF (Education First) Response
2mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Well structured, comprehensive formal training. Perks and benefits

Cons

Once training is done, you’re pretty much on your own to figure things out. The weekly meetings with your manager end. You spend all day on the phones and there’s not a whole lot of interaction or collaboration going on in the office or across your team. At the end of the day it is a job and the perks and benefits are nice (travel). It just seemed social interaction of any kind, even to ask questions, was discouraged and in fact was viewed as distracting. The cold calling just gets to be tiring after a while, making it hard to stay at the job for longer than 1-2 years. Good entry level sales job, though.

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