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      EF (Education First)

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      EF (Education First) reviews

      EF ESL tutor - Academic Tutor EF (Education First) Employee Review

      1.0
      Oct 3, 2017
      Academic tutor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'm having a hard time thinking of pros of this job. One benefit is that since the clientele is adults, I have been able to schedule students during the day, for me EST.

      Cons

      Now having said that I have had students scheduled during the day, I can very easily talk about one of my chief complaints about EF. At least half of the booked sessions ended with students not showing up. This wouldn't be so frustrating if I actually got paid for a full session. I'm sure that EF gets their money either way, but for me, I only get either 30 or 40%, not nearly enough compensation for my time considering I only make $12/hr. Yes, they'll say that you can do writing corrections, but it's still feels like a waste of time, and you have to be FAST at the corrections. TComplaint number 3, or is it 4? The slides used for lessons are lame. Sorry I can't think of a better word, but they just didn't seem helpful for the student or easy to use for me. From the start, I have felt underpaid, underappreciated, and underworked. It's too bad. If they'd raise the standards for teachers a little and then pay us more, even for classes that cancel, it could be good. I'm done with EF.

      Explore other reviews about EF (Education First)

      5.0
      Apr 22, 2026
      On tour support coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training, good communication especially for a remote position, flexible, great management

      Cons

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      EF (Education First) Response
      2mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      1.0
      Jul 7, 2026
      Tour consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well structured, comprehensive formal training. Perks and benefits

      Cons

      Once training is done, you’re pretty much on your own to figure things out. The weekly meetings with your manager end. You spend all day on the phones and there’s not a whole lot of interaction or collaboration going on in the office or across your team. At the end of the day it is a job and the perks and benefits are nice (travel). It just seemed social interaction of any kind, even to ask questions, was discouraged and in fact was viewed as distracting. The cold calling just gets to be tiring after a while, making it hard to stay at the job for longer than 1-2 years. Good entry level sales job, though.

      1
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