employer cover photo
employer logo
employer logo

EF (Education First)

Engaged Employer

Join at your own risk! - Senior Developer EF (Education First) Employee Review

1.0
Jan 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Salary is on par or may be Above industry standards

Cons

EF has a serious problem with hiring and the process. EF believes in a No Process policy. Yes you read it right. They have no process and hence they don't believe in documentation of work. There is no documentation and hence you are expected to be like a junior Sherlock holmes. You are expected to keep everything in your MIND!!!! and oh my god dont ask me about the testers(QA). Possibly the most unprofessional lot! Their test cases are pathetic. No proper documentation. They believe in hire and fire policy. They have a probation for 6 months. In the 6 months there is a review/interview. If you interviewer is not satisfied with your answers they will fire you!!! The hike is also pathetic. It is mostly a support kind of a job. You will work on bugs(EF calls it JIRAs) and mostly they are trivial. There is no SDLC. All you are doing is firefighting. And the code that was written was written like 5 years back and you are working on legacy code and the design that was used was ridiculous. You will forget what you have learnt if you work on this code. There is no proper planning for your work and you are expected to be like that!!!! Dont join if you are looking for serious carer prospects.

Explore other reviews about EF (Education First)

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training, good communication especially for a remote position, flexible, great management

Cons

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

avatar
EF (Education First) Response
2mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Well structured, comprehensive formal training. Perks and benefits

Cons

Once training is done, you’re pretty much on your own to figure things out. The weekly meetings with your manager end. You spend all day on the phones and there’s not a whole lot of interaction or collaboration going on in the office or across your team. At the end of the day it is a job and the perks and benefits are nice (travel). It just seemed social interaction of any kind, even to ask questions, was discouraged and in fact was viewed as distracting. The cold calling just gets to be tiring after a while, making it hard to stay at the job for longer than 1-2 years. Good entry level sales job, though.

1
See reviews by: Helpful|Rating|Date|All