Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

EF (Education First)

Engaged Employer

EF (Education First) reviews

Passionate people, exciting culture. Mission based, paid in experiences - Program Manager EF (Education First) Employee Review

5.0
Feb 12, 2014
Program manager
Recommend
CEO approval
Business Outlook

Pros

EF has an amazing culture, made possible by the people it finds. I work with some of the most exceptionally interesting people who share a love for travel, education, and just generally want to do great things and make a difference. It's a super flat company - so ideas are easily spread, things change quickly, and employees at all levels are given autonomy that you just don't get at other corporations or large companies. The experiences I've been able to have here have shaped me and allowed me to grow in ways i never would have expected, which has given me an entirely new direction in the way i view my career. There are innumerable opportunities to advance your career here - just get in and make a name for yourself.

Cons

The pay is relatively low for the importance of the work it feels like you are doing.

Explore other reviews about EF (Education First)

5.0
Apr 22, 2026
On tour support coordinator
Recommend
CEO approval
Business Outlook

Pros

Good training, good communication especially for a remote position, flexible, great management

Cons

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

avatar
EF (Education First) Response
2mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
1.0
Jul 7, 2026
Tour consultant
Recommend
CEO approval
Business Outlook

Pros

Well structured, comprehensive formal training. Perks and benefits

Cons

Once training is done, you’re pretty much on your own to figure things out. The weekly meetings with your manager end. You spend all day on the phones and there’s not a whole lot of interaction or collaboration going on in the office or across your team. At the end of the day it is a job and the perks and benefits are nice (travel). It just seemed social interaction of any kind, even to ask questions, was discouraged and in fact was viewed as distracting. The cold calling just gets to be tiring after a while, making it hard to stay at the job for longer than 1-2 years. Good entry level sales job, though.

1
avatar
EF (Education First) Response
15h
Thank you for sharing this reflection on your time as a Tour Consultant in Boston. We're glad the training and benefits were highlights, though we believe strong onboarding is just the beginning when it comes to manager availability and team collaboration. We appreciate you sharing that it didn't carry through in the way it should have. Please don't hesitate to reach out to hr.us@ef.com if you'd like to share more. We wish you the best in what comes next.
See reviews by: Helpful|Rating|Date|All
Related searches: EF (Education First) jobs | EF (Education First) salaries | EF (Education First) benefits | EF (Education First) interviews
EF (Education First) reviewsEF (Education First) Program Manager reviewsEF (Education First) review