Good first job overall - Senior Territory Manager EF (Education First) Employee Review

I came to EF because it was a brand I knew and loved. Under the surface I felt like they didn't always do right by their employees and customers. 1. They promise bonuses as if they're basically a given. I was a top performer and struggled to hit goals a lot of months because of the aggressive nature of them. 2. Also regarding pay, it's so low. It's ridiculous to be living in Denver and being paid half of what your fellow sales people are at different companies. Especially when getting the bonuses isn't as easy as initially promised. 3. There is NO room for upward mobility. They act like they're grooming you to work at EF forever, which a lot of people want, but only 1-2 roles open up per year and they're usually sales related and 15-20 people are interested in it. More centralized roles need to be moved to Denver in order to keep top talent within the company. 4. Most notably, and probably one of the last straws before I left, was the carelessness of our CEO. The way he handled COVID, BLM, and so many other challenges to the business showed me and many others in our company he genuinely did not care about us or his customers. He is condescending, and quite frankly it never feels like he wants to be speaking to us. I would describe his behavior as if he never really wanted to inherit the CEO responsibilities from his father who started the company.