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EF (Education First)

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Unorganized Chaos ! - Anonymous employee EF (Education First) Employee Review

1.0
Jul 21, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will gain experience in customer service like nowhere else. You'll develop skills you didn't know you could do. It's a pretty chill back "corporate" environment. When there's happy hours, it's fun. You met students from all over the world. The skills I learned have pushed me further than anybody else I've noticed during job interviews. I just had to work crazy hard to gain them.

Cons

They will work you beyond crazy long hours for pay so little, even as full-time, that you will live paycheck to paycheck. I would work sometimes 60+ hour weeks and compensated nothing extra in return. Also, they promise you growth within the company, which is a facade. The summer is the busiest time, so say goodbye to your social life! Everything is so unorganized. There's no real training. You hit the ground running with lions chasing you, figuratively of course.

Explore other reviews about EF (Education First)

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work at. Lots of opportunities especially early on in a career.

Cons

Sometimes salary is not as competitive as other places in Boston area.

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EF (Education First) Response
2mo
Well this is what it's all about! Early career opportunities while having fun along the way is a big part of what we hope people experience working at EF, and we are happy to hear this in your reflection. Thank you for sharing your note on compensation as well. We review our compensation packages regularly to make sure they align with our industry standards, and we appreciate your perspective on that.
1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Well structured, comprehensive formal training. Perks and benefits

Cons

Once training is done, you’re pretty much on your own to figure things out. The weekly meetings with your manager end. You spend all day on the phones and there’s not a whole lot of interaction or collaboration going on in the office or across your team. At the end of the day it is a job and the perks and benefits are nice (travel). It just seemed social interaction of any kind, even to ask questions, was discouraged and in fact was viewed as distracting. The cold calling just gets to be tiring after a while, making it hard to stay at the job for longer than 1-2 years. Good entry level sales job, though.

1
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EF (Education First) Response
1d
Thank you for sharing this reflection on your time as a Tour Consultant in Boston. We're glad the training and benefits were highlights, though we believe strong onboarding is just the beginning when it comes to manager availability and team collaboration. We appreciate you sharing that it didn't carry through in the way it should have. Please don't hesitate to reach out to hr.us@ef.com if you'd like to share more. We wish you the best in what comes next.
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