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      EF (Education First)

      Engaged Employer

      EF (Education First) reviews

      Potential to be great but stunted by poor leadership - Activity Manager EF (Education First) Employee Review

      3.0
      Jul 25, 2025
      Activity manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, average pay, and flexibility when it comes to work hours, as this position was more of an as-needed basis for events and activities. Can meet a lot of great people, both students and coworkers.

      Cons

      Department heads chose favoritism of personality hires over work ethic, rewarded those who did the bare minimum, and stunted the growth of those who exceeded expectations. Ultimately left because I could not shape or grow the department into a well-oiled machine because of the refusal to let go of incompetent employees because they were "too close" with the head of the school. Also, if you have any sort of medical leave, expect to be fired upon returning even though it's against the law.

      avatar
      EF (Education First) Response
      11mo
      Thank you for taking the time to share your experience. We’re glad to hear you valued the flexibility, benefits, and the chance to connect with students and colleagues during your time at EF. We’re sorry to hear you left feeling frustrated by leadership and internal dynamics. Your feedback is important, and we take concerns like these seriously. If you’re open to sharing more, please feel free to reach out to hr@ef.com.

      Explore other reviews about EF (Education First)

      5.0
      Apr 22, 2026
      On tour support coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training, good communication especially for a remote position, flexible, great management

      Cons

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      EF (Education First) Response
      2mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      1.0
      Jul 7, 2026
      Tour consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well structured, comprehensive formal training. Perks and benefits

      Cons

      Once training is done, you’re pretty much on your own to figure things out. The weekly meetings with your manager end. You spend all day on the phones and there’s not a whole lot of interaction or collaboration going on in the office or across your team. At the end of the day it is a job and the perks and benefits are nice (travel). It just seemed social interaction of any kind, even to ask questions, was discouraged and in fact was viewed as distracting. The cold calling just gets to be tiring after a while, making it hard to stay at the job for longer than 1-2 years. Good entry level sales job, though.

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