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      EF (Education First)

      Engaged Employer

      EF (Education First) reviews

      Management is quite toxic - Sales and Costumer Service EF (Education First) Employee Review

      2.0
      Aug 20, 2025
      Sales and costumer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      working at ef has taught a lot, for example how I don't want to be if I'm a manager one day.

      Cons

      Management, it's all chaos and cliques, my colleagues were great but I'm happy to be out.

      avatar
      EF (Education First) Response
      11mo
      Hi, thank you for taking the time to share your experience. We are sorry to hear of your negative experience working here. Your feedback on management, organization, and cliques is concerning. We understand how important the role of the manager is, and we aim to train our managers, especially new managers, in everything they need to run their teams successfully. This is the reason why we have our global manager training program called the Very Colorful Book. We're sorry your experience didn't reflect this, and we encourage you to reach out to hr@ef.com so we can learn more about your specific experience and ensure your concerns are properly addressed. Thank you again for leaving a review.

      Explore other reviews about EF (Education First)

      5.0
      May 20, 2026
      Sales and admissions coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun place to work at. Lots of opportunities especially early on in a career.

      Cons

      Sometimes salary is not as competitive as other places in Boston area.

      avatar
      EF (Education First) Response
      1mo
      Well this is what it's all about! Early career opportunities while having fun along the way is a big part of what we hope people experience working at EF, and we are happy to hear this in your reflection. Thank you for sharing your note on compensation as well. We review our compensation packages regularly to make sure they align with our industry standards, and we appreciate your perspective on that.
      1.0
      Jul 7, 2026
      Tour consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well structured, comprehensive formal training. Perks and benefits

      Cons

      Once training is done, you’re pretty much on your own to figure things out. The weekly meetings with your manager end. You spend all day on the phones and there’s not a whole lot of interaction or collaboration going on in the office or across your team. At the end of the day it is a job and the perks and benefits are nice (travel). It just seemed social interaction of any kind, even to ask questions, was discouraged and in fact was viewed as distracting. The cold calling just gets to be tiring after a while, making it hard to stay at the job for longer than 1-2 years. Good entry level sales job, though.

      1
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