Document your locates! - Trouble Technician ELM Companies Employee Review

4.0
Sep 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing training class. The trainers are very thorough and explain everything really well. One of the best training classes I've ever had the pleasure to attend! The pay is consistent and always on time. A lot of hours. On-Call shifts are great (used to be horrible) You have your own company car and gas card. Supervisors and leads are great people. Especially the supervisors running Kirkland and Mt. Vernon. They always have your back and treat you like a human.

Cons

Pay could be a lot better. We locate gas and power which are incredibly important utilities. $20-$22/hr doesn't reflect that. Pay your employees more. ALWAYS DOCUMENT EVERYTHING. Take hundreds of pictures of your locates!!! Take pictures of any as-built a contractor gives you. You WILL be called back on a damage ticket eventually. Supervisors investigate the damage and refer back to your documentation so always be sure your pictures/locates are clear and legible. IMPORTANT: If you are promoted please speak up and get everything IN WRITING. I was going to take another position at another company but the area manager wanted me to stay so he promoted me. He promised a bump in pay. This was all done verbally. I made the mistake of accepting it without having it in writing. I didn't have a bump in pay at all for 6 months. I decided to resign and accept another job. TL;DR CYA AND DOCUMENT EVERYTHING

Explore other reviews about ELM Companies

5.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Take-Home work vehicle, cell phone, work laptop, gas card, flexible hours, decent pay.

Cons

It's hard to retain quality locators just due to the location and excessive heat during the summers(Phoenix ,AZ) and scope of some of the locates called in. It can definitely take a toll on your mental well-being, but help is always there if you need it especially when some contractors call in a locate ticket for 10,000 plus feet to be located or entire neighborhoods is they are installing new fiber... Those requests are usually not that common depending on which area you're working but places that are expanding and all that it's more prevalent.

3.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Company vehicle, gas card, laptop and phone and unmatched ability to work over time

Cons

A lot to much to explain but whoever has worked with this company knows

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