4.0
Aug 9, 2012
Former employee, more than 1 year
Smyrna, GA
Recommend
CEO approval
Business Outlook
Pros
People are great. Technical resources are great. Experience level and professionalism are great. Culture is great, however bound by "how it used to be" when economic times have now changed. Very customer focused.
Cons
Plentiful technical resources lead to high cost structures. Tendency to over-staff jobs. Tightly bounded by parent company requirements. At best, average billing tracking and execution. Blindly following policy over common sense can put financial/billing concerns over customer retention and satisfaction to the Company's detriment.