Untrustworthy Management - Customer Service Representative EPB Employee Review

3.0
Feb 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits with some potential for advancement.

Cons

Upper management is conniving. If they have it their mind to advance you then you are in luck. The sky is the limit. If, however, you are not a favored person, they will manipulate things to make you want to leave it just fire you. Mid level management are the hard workers and will try to help the reps improve. Sad situation. It could be a great place to work and will be when some of the Vice Presidents finally retire or quit. Company is very customer focused making it a very positive force for Chattanooga.

Explore other reviews about EPB

5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and atmosphere. Good management as well

Cons

Lack of clear ladder for growth

2.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and community work

Cons

Salary and work life balance doesn’t feel like there is a clear path for growth

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