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      EPB

      Engaged Employer

      EPB reviews

      Great as long as you don’t have any opinions - Customer Service Representative (CSR) EPB Employee Review

      3.0
      Jun 6, 2022
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job is super simple. Always overtime available.

      Cons

      Schedule is rigid and center is open 365/24/7 with mandatory overtime every Monday and the 1st & 3rd of every month. You will work every holiday. DEI isn’t real. Extremely focused on neutrality due to government affiliations including where you like to eat. Do no share anything with customers.

      Explore other reviews about EPB

      5.0
      Mar 30, 2026
      It support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and atmosphere. Good management as well

      Cons

      Lack of clear ladder for growth

      2.0
      Apr 16, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and community work

      Cons

      Salary and work life balance doesn’t feel like there is a clear path for growth

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