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ESL Federal Credit Union

Engaged Employer

Shared Value While the Employees get the boot! - Back Office ESL Federal Credit Union Employee Review

1.0
Jul 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Getting out of this place!

Cons

The CEO has now come up with another off the wall project. Shared Value? Solving the Economic and social problems in the City of Rochester. CEO has hired a few managers for big bucks to handle this new venture. Just what we need more chiefs doing nothing. ESL has too many managers already that are dead wood solving nothing. Very top heavy and poorly managed. ESL even hired a consulting firm for big bucks to help with this huge project of solving the cities problems. Just one problem, the credit union is falling apart. When will the CEO fix the credit Union? I guess he is just to busy being a social butterfly. We have very high turnover, poor training, forced to make goals or be terminated, poor rates, poor products, very unhappy employees, stress, lack of advancement, we irritate customers with sales pushes all the time, we are understaffed at the branches and we are underpaid as well for having to be salespeople in addition to bankers, We are forced to sell while the CEO gives money to every community event, charity and sports team in town. What a vain CEO. He loves his photo opportunities and recognition. If only the community knew what a fool he was they may think twice about banking here. They can get more value at other financial institutions who care about their customers and employees. I hate working here. I am treated like trash. The purpose of a credit union is to serve members not solve social and economic problems and be supporting every charity in town. Its also to serve not force products down members throats that they do not need or want. There are days I wonder how this place runs? The only shared value I get is a few peanuts thrown my way and a company party. Big deal. Yet people who do not even bank here or work here get thousands for free.

Explore other reviews about ESL Federal Credit Union

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

They are very welcoming and understanding that you’re new.

Cons

Fast paced environment and members can cause stress.

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ESL Federal Credit Union Response
1mo
Caring about our employees is at the heart of what we do. Thank you for sharing your experience!
2.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

No growth opportunities. Contribute to the Growth of the company and take on more work and management doesn’t promote.

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