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ESL Federal Credit Union

Engaged Employer

One of 2014 Best Medium Workplaces in America? Are you kidding me? - Telephone Center ESL Federal Credit Union Employee Review

2.0
Oct 10, 2014
Recommend
CEO approval
Business Outlook

Pros

The high turnover rate means there are naturally lots of young people (I was in mid-twenties, so I did meet a lot of cool coworkers). That could be a good or bad thing depending on your age. All of us hated working at ESL and being there every day. Dealing with the public and how management treated us did bond us together. That's about the only positive thing I can think of.

Cons

The culture is horrible. The sales pressure is very high with no recognition. Senior management will bring in there own people/friends/relatives at any expense. You will go no place. They have a click inside ESL and you are in or out. Its almost like a cult. If you do not fit in you will be forced out the door. I was still pretty new to the working world at the time, but I could tell that what they were doing here was wrong on many levels. Almost every person ranked higher talks down to you. Promotions after a certain point are only given to the brown noses, so you have to watch your back sometimes, but you should find out quick who those people are. None of them were any smarter. They like to market themselves as a non-profit that cares about its members, but the ones at the top are just as corrupt as Bernard Madoff and company. Great work places do not have very high turnover, horrible management, lots of upper managers collecting dust, forced to make goals, stress, low pay, no advancement, watch your back, corrupt management and I could go on and on.

Explore other reviews about ESL Federal Credit Union

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

They are very welcoming and understanding that you’re new.

Cons

Fast paced environment and members can cause stress.

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ESL Federal Credit Union Response
1mo
Caring about our employees is at the heart of what we do. Thank you for sharing your experience!
2.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with.

Cons

No growth opportunities. Contribute to the Growth of the company and take on more work and management doesn’t promote.

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