Pros
The operations within the business are very structured and organized which is a plus. They have high-standards for their employees and they develop their leaders well. It's a great place to work for those that love retail and love connecting with the customer experience.
Cons
There is a really huge push to be able to have a unique and authentic connection and conversation with every single customer that walks through the door, while being encourage to style them, which can be difficult when you have really high foot traffic within a store. You're also expected to train your entire team to do this as well, which is a very different experience than any other retail store. The leadership is very encouraging, but they really do have very high-standard for their store managers and assistant managers. You really need to be able to take constructive criticism and grow from your experiences.