Decent call center environment - Program Specialist II EVERSANA Employee Review

Great experience with great co-workers and interesting projects

none to share at the moment

If you are looking for a company that is finally modernizing its technology stack, there is real funding and momentum behind the current "2026 Strategy." The previous CEO allowed a highly fragmented IT structure where business units operated in silos with no standard security or change control processes, which made day-to-day life a nightmare.

The work environment under the current CIO is incredibly toxic and hostile. The CIO relies on a management style built on fear, threats, and public humiliation. In team meetings, he routinely belittles his direct reports. If you fall behind on his aggressive timelines, he explicitly threatens that you will be "DOA" or tells you to "look for a job somewhere else", Furthermore, the primary IT strategy is aggressive cost-cutting and offshoring. The CIO has mandated a freeze on domestic hiring in favor of moving jobs to India, aiming to slash $20 million in labor. He operates with a blatant disregard for corporate governance, explicitly instructing his team to bypass standard HR and Finance checks because he views them . He even makes culturally insensitive remarks, once stating he didn't care if a vendor was "changing religions" as long as they delivered on time .