Pros
Great people, for the most part. This company invests in the talent, and it's evident: in-house expertise in areas not previously represented, level-appropriate training and development opportunities, a good spread of talent across the departments, and a balance of promoting from within with recruiting top-flight senior-level personnel. The compensation package is fair, and I can't complain about work-life balance. No place is perfect, but Intouch got a lot of things right. The organization has been on a steady and rapid upward trajectory, which caused a lot of changes and growing pains. Those who have adapted and even championed change, have thrived.
Cons
There still needs to be a better consistency across the three offices, as each appears to have its own distinct vibe. It should be the job of upper management to bring everyone to the "Intouch way" of doing things. There is also some variances in how things are done on individual team level -- so it's hard to say whether "Intouch is right for you"; it all depends on whose team you're on. But I suspect that may be the case in most organizations this size.
